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What geographic areas do you serve?
Most
of Suffolk and Nassau Counties. Destination Fees may apply to certain
areas dependent on the availibilty of our therapists. Please call
631.462.HAND for specific information.
Do I have to live in a house to receive a treatment?
No, we will bring our services to where ever you need: an apartment, condo, hotel room, catering hall, hospital room. Have wellness, will travel!
How do I book a treatment?
Call
631.462.HAND.There is a possibility that we may have your call our Spa
Services Line, if our Commack office can not give you the time needed to
book these custom appointments. Or, if you prefer, our coordinator at
our Spa Service Desk ,will call you back. At the time of booking, we
will take a valid major credit card to hold your appointment. We will
email you a contract which spells out our obligations to one another
during the course of our relationship. A signed contract received in
our office within 24 hours, reserves your booking.
What if I have to cancel?
Please visit our policy page.
There are several contraindications for receiving a massage. What are they?
- Fever
- Any type of infectious disease
- Systemic infections
- Severe cold
- Fracture, bleeding, burns or other acute injury
- Liver and kidney diseases
- Blood clot
- Toxemia, preeclampsia/eclampsia
- High blood pressure (unless under control with medication)
- Heart disease
- Cancer
- Open skin lesions or sores
- Please discuss Lymph Node Removal with us
The guidelines here are
pretty straightforward. You don't want the massage to make an underlying
medical condition worse, and you don't want to pass anything contagious
to the massage therapist. If you have a chronic medical condition,
check with your doctor before proceeding on a course of massage therapy.
It is also your responsibility inform your Practitioner(s) of any
pre-existing conditions that need to be accommodated during your
treatment.
What’s the tipping protocol ?
Gratuities
will be automatically included for the licensed practioners, so you
need not worry about it on the day of your event. Gratuities for the
Party Hostess will be left to the discretion of the guests.
Where can you set up services for a party?
Anywhere:
indoors, outdoors, in an office, a home, a hotel banquet room, a condo
building’s rooftop pool, a nightclub. You name it, we can go there.
Is there a minimum or maximum amount of people I have to invite to a party?
Six
people can constitute a party with us. We can also provide services
for large scale events with up to several hundred people.
What happens when some of my guests are “fashionably late” arriving to my spa party?
Please
make it clear to your guests the start time of the party. We run a very
tight ship and we always run on time and they will need to as well.
Can I bring in other entertainment or services with a Spa Party?
Absolutely!
Many of our party bookings involve quite a few other activities and
services. We can be the whole enchilada, or simply one element out of
many.
What else do we need to know?
Please visit our Policies Page!
Do I really need to read all the information on your long, boring policy page?
Yes, you do. It's just a matter of communicating and expections of each other : )
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